Shipping Policy

Orders are typically processed within 2 business days, excluding weekends and holidays. Once an order ships, delivery time will depend on the destination and shipping service available.

Available shipping options, estimated delivery information, and any applicable shipping charges will be shown at checkout before the customer completes the purchase.

Once an order has shipped, customers will receive tracking information when available.

Delivery times may be affected by carrier delays, weather, holidays, or other circumstances outside of our control.

If an order arrives damaged, is missing an item, or contains an incorrect item, please contact us within 7 days of delivery so we can help resolve the issue.

Customers are responsible for providing a complete and accurate shipping address. If an address error is discovered, please contact us as soon as possible.

For shipping questions, contact:
support@prettygeniusshop.com